This incident has been resolved. Failed queries can now be retried. The impacted timeframe was 14:43:00 UTC - 16:19:00 UTC
Posted Jan 12, 2021 - 16:29 UTC
A fix has been implemented and we are monitoring the results.
Posted Jan 12, 2021 - 16:23 UTC
We're experiencing an elevated level of API errors starting around 14:43 UTC and are currently investigating. Customers will experience degraded Success Rate when making requests on the Engagement API and v2 metrics, leading to a greater likelihood of failures.
Posted Jan 12, 2021 - 15:52 UTC
This incident affected: Enterprise Engagement API and v2 RESTful Tweets endpoints.