The Engagement API and v2 metrics are now fully operational.
Impact: From 2020-12-17 14:50:00 UTC - 2020-12-17 16:26:00 UTC, there were increased 503 errors in the Engagement API.
From 2020-12-17 14:50:00 UTC - 2020-12-17 16:32:00 UTC, there were increased 503 errors requesting metrics in any v2 API.
Posted Dec 17, 2020 - 16:39 UTC
We are continuing to investigate this issue.
Posted Dec 17, 2020 - 16:23 UTC
Customers might be seeing increased API errors for these endpoints.
Posted Dec 17, 2020 - 16:18 UTC
The Twitter data team is investigating a system irregularity currently affecting the Engagement API and v2 APIs where metrics are requested. The presence and scope of any customer impact has not been determined at this time, but we will provide an update as soon as we know more.
Posted Dec 17, 2020 - 16:16 UTC
This incident affected: Enterprise Engagement API, Standard endpoints, v2 RESTful Tweets endpoints, and v2 RESTful users endpoints.